Pacer Investigation Service  
"All the evidence you need."
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Integrity

Evaluate an individual or organization not only by how they look but by how they perform. The point at which appearance and performance intersect is called integrity.

A solid record of successful investigative services.

Established and incorporated in August, 1977, Pacer Investigation Service specializes in services to the insurance industry. Pacer also investigates labor relations issues and internal personnel problems for major employers. Over the years many firms have relied on Pacer for its expertise in areas such as workers' compensation investigations and liability claims.
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Your eyes and ears in the field.

Pacer Investigation Service can provide you with the eyes and ears that you need out in the field. The facts uncovered and the hard evidence obtained can create the basis for a successful litigation. In workers' compensation claims, Pacer provides definitive initial claim investigations. From the employer, statements are taken from both supervisors and witnesses. Personnel records are also reviewed and 15-8 issues explored. From the claimant, a handwritten statement and medical release forms are secured. All aspects of the workers' compensation claim are carefully documented and thoroughly recorded. Pacer investigates a liability claim right down to the last detail. Notarized statements, photographs, diagrams and other evidence are carefully provided when required. To measure the extent of a claimant or plaintiff's disability, Pacer knows exactly where to look. A skillful neighborhood canvass provides a working outline of the subject's activity level. Meanwhile, Pacer Investigation Service captures more detailed evidence through surveillance. State-of-the-art fixed frame and video cameras are used by each investigator in the field. A picture is worth a thousand words and a video can tell the whole story.
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Top-notch investigators with good instincts and an uncommon commitment to hard work.

Each Pacer investigator has been hired as the result of a careful and thorough selection process. Our selection criteria include good personal habits, a high level of personal responsibility, and a four year degree in criminal justice. Pacer investigators undergo a rigorous six month training period that concentrates on the many aspects of liability claims and criminal defense. Each investigator is a notary public and is equipped with both a 35mm still camera and a video camera to assist in securing the kind of evidence that can be essential to winning a case. Pacer's CEO is a Vietnam veteran who served in Army Intelligence, then graduated with both criminal justice and liberal arts degrees. He is a licensed private investigator with an extensive background in both investigation and management.
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Vital contacts and a wide range of operations.

Supplementing Pacer's professional investigative team is an extensive network of working contacts in New York State and throughout the nation. Getting the right information from several sources saves investigative time and cuts costs. With informative sources in government and industry, Pacer investigators develop critical leads that can mean the difference between success and failure in an investigation. Headquartered in Buffalo, New York, Pacer investigators work throughout western and upstate New York including Rochester, Syracuse and Albany. Our branch offices in Syracuse and Albany handle much of the investigative work in the eastern part of the state.
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Meeting the individual needs of each client.

Since each case has its own requirements and timelines, the Pacer staff works to maintain close contact with its clients to keep abreast of new developments or changes in strategy. We frequently touch base to make sure the client understands our procedures and to provide updates on our progress. While Pacer provides complete confidentiality to all clients, our investigators are always ready to answer any questions that may arise from authorized client staff in the course of any investigation. We believe our job is to provide both the answers and the hard evidence to back it up.
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Investigate the difference at Pacer.

Investigate the difference at Pacer. For more information on all Pacer services or to discuss a specific case, call John Pratt at Pacer Investigation Service today. We'll also be pleased to provide references at your request. Find out why Pacer is a cut above the rest. It's worth investigating.

 

Reliability

There are certain people in this world you know you can always rely on to deliver the goods. For more information, contact any Pacer client.

 

Expertise

When you consistently do something very well! you begin to develop standards of excellence a cut above others. Clients looking for experts in the investigation field call Pacer first.


Results

Each week, Pacer investigators provide the answers and the evidence that help win cases for our clients.

 

 

 

 

 

 

 

 

1-800-642-2730 or 716-639-7200
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